Privacy Policy

Last updated: 2025-07-10

We are very pleased about your interest in our company. Data protection has a particularly high priority for the management of RespawnHost.com. Using the RespawnHost.com website is generally possible without providing any personal data. However, if a data subject wants to use special services of our company via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, email address, or telephone number of a data subject, is always carried out in accordance with the General Data Protection Regulation and in compliance with the country-specific data protection regulations applicable to RespawnHost.com. By means of this privacy policy, our company wishes to inform the public about the type, scope, and purpose of the personal data we collect, use, and process. Furthermore, data subjects are informed of their rights through this privacy policy.

As the controller responsible for processing, RespawnHost.com has implemented numerous technical and organizational measures to ensure the most complete protection possible of personal data processed through this website. Nevertheless, internet-based data transmissions can always have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

The privacy policy of RespawnHost.com is based on the terminology used by the European legislator when adopting the General Data Protection Regulation (GDPR). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used beforehand.

We use the following terms in this privacy policy, among others:

• a) Personal data

  Personal data means any information relating to an identified or identifiable natural person ("data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

• b) Data subject

  Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for processing.

• c) Processing

  Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

• d) Restriction of processing

  Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

• e) Profiling

  Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

• f) Pseudonymization

  Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

• g) Controller or controller responsible for processing

  Controller or controller responsible for processing is the natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

• h) Processor

  Processor is a natural or legal person, public authority, agency, or other body which processes personal data on behalf of the controller.

• i) Recipient

  Recipient is a natural or legal person, public authority, agency, or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

• j) Third party

  Third party is a natural or legal person, public authority, agency, or body other than the data subject, controller, processor, and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

• k) Consent

  Consent of the data subject is any freely given, specific, informed, and unambiguous indication of the data subject's wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

The controller within the meaning of the General Data Protection Regulation, other data protection laws applicable in Member States of the European Union, and other provisions of a data protection nature is:

Joshua Gerke

Am Sandberg 14

38442 Wolfsburg

Germany

Phone: +49 174 5296906

Email: contact@respawnhost.com

Website: https://respawnhost.com

The websites of RespawnHost.com use cookies. Cookies are text files that are stored on a computer system via an internet browser.

Numerous websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters through which websites and servers can be assigned to the specific internet browser in which the cookie was stored. This enables the visited websites and servers to distinguish the individual browser of the data subject from other internet browsers that contain other cookies. A specific internet browser can be recognized and identified via the unique cookie ID.

Through the use of cookies, RespawnHost.com can provide users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized for the user. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to use our website. The user of a website that uses cookies, for example, does not have to re-enter their access data each time they visit the website, because this is handled by the website and the cookie stored on the user's computer system.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the internet browser used, not all functions of our website may be entirely usable.

The website of RespawnHost.com collects a series of general data and information when a data subject or automated system calls up the website. This general data and information is stored in the server log files. Collected may be (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrers), (4) the sub-websites, (5) the date and time of access to the website, (6) an Internet protocol address (IP address), (7) the Internet service provider of the accessing system, and (8) any other similar data and information that may be used in the event of attacks on our information technology systems.

When using these general data and information, RespawnHost.com does not draw any conclusions about the data subject. Rather, this information is needed to (1) deliver the content of our website correctly, (2) optimize the content of our website as well as its advertisement, (3) ensure the long-term viability of our information technology systems and website technology, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. Therefore, RespawnHost.com analyzes anonymously collected data and information statistically, with the aim of increasing the data protection and data security of our enterprise, and to ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

The data subject has the possibility to register on the website of the controller with the indication of personal data. The personal data transmitted to the controller is determined by the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller, and for his own purposes.

By registering on the website of the controller, the IP address assigned by the Internet service provider (ISP) of the data subject, the date, and the time of registration are also stored. The storage of this data takes place against the background that this is the only way to prevent the misuse of our services, and, if necessary, to make it possible to investigate committed offenses.

The registration of the data subject, with the voluntary indication of personal data, is intended to enable the controller to offer the data subject contents or services that may only be offered to registered users due to the nature of the matter in question. Registered persons are free to change the personal data specified during the registration at any time, or to have them completely deleted from the data stock of the controller.

The controller shall, at any time, provide information upon request to each data subject as to what personal data are stored about the data subject. In addition, the controller shall correct or erase personal data at the request or indication of the data subject, insofar as there are no statutory storage obligations.

On the website of RespawnHost.com, users are given the opportunity to subscribe to our company's newsletter. The personal data transmitted to the controller when subscribing to the newsletter is determined by the input mask used for this purpose.

RespawnHost.com informs its customers and business partners regularly by means of a newsletter about company offers. The newsletter can generally only be received by the data subject if (1) the data subject has a valid email address and (2) the data subject registers for the newsletter. A confirmation email will be sent to the email address registered by the data subject for the first time for newsletter shipping, for legal reasons, in the double opt-in procedure.

When subscribing to the newsletter, we also store the IP address of the computer system assigned by the Internet service provider (ISP) and used by the data subject at the time of the registration, as well as the date and time of the registration. The collection of this data is necessary in order to understand the (possible) misuse of the email address of a data subject at a later date.

The personal data collected as part of a registration for the newsletter will only be used to send our newsletter. The subscription to our newsletter may be terminated by the data subject at any time. The consent to the storage of personal data, which the data subject has given for newsletter shipping, may be revoked at any time. For the purpose of revocation of consent, a corresponding link is found in each newsletter.

The newsletters of RespawnHost.com contain so-called tracking pixels. A tracking pixel is a miniature graphic embedded in emails sent in HTML format to enable log file recording and log file analysis. This allows a statistical evaluation of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, RespawnHost.com may see if and when an email was opened by a data subject, and which links in the email were called up by the data subject.

Such personal data collected through the tracking pixels contained in the newsletters are stored and analyzed by the controller in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the data subject. These personal data will not be passed on to third parties. Data subjects are at any time entitled to revoke the respective separate declaration of consent issued by means of the double opt-in procedure. After a revocation, these personal data will be deleted by the controller. RespawnHost.com automatically regards a withdrawal from the receipt of the newsletter as a revocation.

The website of RespawnHost.com contains information that enables a quick electronic contact to our company, as well as direct communication with us, which also includes a general address of the so-called electronic mail (email address). If a data subject contacts the controller by email or via a contact form, the personal data transmitted by the data subject are automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the controller are stored for the purpose of processing or contacting the data subject. There is no transfer of this personal data to third parties.

The controller shall process and store the personal data of the data subject only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

• a) Right of confirmation

  Each data subject shall have the right granted by the European legislator to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed.

• b) Right of access

  Each data subject shall have the right granted by the European legislator to obtain from the controller free information about his or her personal data stored at any time and a copy of this information. Furthermore, the European directives and regulations grant the data subject access to the following information:

  • the purposes of the processing
  • the categories of personal data concerned
  • the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
  • the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data, or to object to such processing
  • the right to lodge a complaint with a supervisory authority
  • where the personal data are not collected from the data subject: any available information as to their source
  • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject

  Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organization. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer.

  If a data subject wishes to exercise this right of access, he or she may, at any time, contact any employee of the controller.

• c) Right to rectification

  Each data subject shall have the right granted by the European legislator to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

• d) Right to erasure (Right to be forgotten)

  Each data subject shall have the right granted by the European legislator to obtain from the controller the erasure of personal data concerning him or her without undue delay, where one of the following grounds applies and as long as the processing is not necessary:

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  • The data subject withdraws consent on which the processing is based and there is no other legal ground for the processing.
  • The data subject objects to the processing and there are no overriding legitimate grounds for the processing.
  • The personal data have been unlawfully processed.
  • The personal data have to be erased for compliance with a legal obligation.
  • The personal data have been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.

• e) Right of restriction of processing

  Each data subject shall have the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

  • The accuracy of the personal data is contested by the data subject.
  • The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use.
  • The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims.
  • The data subject has objected to processing and verification whether the legitimate grounds of the controller override those of the data subject is pending.

• f) Right to data portability

  Each data subject shall have the right granted by the European legislator to receive the personal data concerning him or her in a structured, commonly used, and machine-readable format. He or she shall also have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided, as long as the processing is based on consent or on a contract, and the processing is carried out by automated means.

• g) Right to object

  Each data subject shall have the right granted by the European legislator to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her, which is based on point (e) or (f) of Article 6(1) of the GDPR. This also applies to profiling based on these provisions.

  RespawnHost.com shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims.

  If RespawnHost.com processes personal data for direct marketing purposes, the data subject shall have the right to object at any time to processing of personal data concerning him or her for such marketing. This also applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to RespawnHost.com processing for direct marketing purposes, RespawnHost.com will no longer process the personal data for these purposes.

  In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her by RespawnHost.com for scientific or historical research purposes, or for statistical purposes pursuant to Article 89(1) of the GDPR, unless such processing is necessary for the performance of a task carried out in the public interest.

  In order to exercise the right to object, the data subject may contact any employee of RespawnHost.com. In addition, the data subject is free in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to use his or her right to object by automated means using technical specifications.

• h) Automated individual decision-making, including profiling

  Each data subject shall have the right granted by the European legislator not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her, or similarly significantly affects him or her, as long as the decision (1) is not necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) is not authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is not based on the data subject's explicit consent.

  If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and the controller, or (2) it is based on the data subject's explicit consent, RespawnHost.com shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view, and to contest the decision.

  If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any employee of the controller.

• i) Right to withdraw data protection consent

  Each data subject shall have the right granted by the European legislator to withdraw his or her consent to processing of his or her personal data at any time.

For sending our email newsletters, we use the services of a specialized technical service provider. When you sign up for our newsletter, the data you provide (especially your email address) is transmitted to this service provider and processed on their servers. The service provider uses this data exclusively for sending and managing our newsletter on our behalf.

The provider of the service is Mailjet GmbH, located at Alt Moabit 2, 10557 Berlin.

Mailjet Privacy Policy

Tracking

Our newsletters contain technologies that allow us to analyze user behavior. This process is also referred to as tracking. We can thereby statistically evaluate how our messages are received by recipients.

Specifically, we record whether an email was opened and which links contained therein were clicked. This information helps us understand which content is particularly relevant to our readers and where we can improve our offerings.

Furthermore, it can be analyzed whether a predefined action (e.g., a product purchase or registration) took place on our website after clicking a link. This is referred to as conversion measurement and serves to evaluate the success of our campaigns.

If you do not agree with this analysis, you must unsubscribe from the newsletter. In every newsletter email we send, you will find a link through which you can easily unsubscribe.

Legal basis

The processing of your data in the context of newsletter shipping and the associated performance measurement is based on your explicit consent pursuant to Art. 6(1)(a) GDPR. You have the right to withdraw this consent at any time with effect for the future. The lawfulness of data processing carried out before the withdrawal remains unaffected.

Duration of data storage

Your data stored for newsletter subscription will be stored by us and our service provider until you withdraw your consent, i.e., unsubscribe from the newsletter. After unsubscribing, your data will be deleted from the active distribution list. Data that we store for other legal reasons (e.g., as part of a customer account) remain unaffected by this deletion.

After your unsubscription, we reserve the right to store your email address in an internal blocklist ("blacklist"). This is done on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR, to ensure that you do not receive unwanted emails from us in the future.

Data processing agreement

To ensure the protection of your data, we have concluded a data processing agreement (DPA) with our newsletter service provider pursuant to Art. 28 GDPR. This agreement obliges the service provider to process your data strictly according to our instructions, to take appropriate technical and organizational measures to protect your data, and to fully comply with the requirements of the GDPR.

On this website, the controller has integrated components of PayPal. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which represent virtual private or business accounts. PayPal also offers the ability to process virtual payments via credit cards when a user does not have a PayPal account.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg.

If the data subject chooses "PayPal" as the payment option during the ordering process in our online shop, we automatically transmit the data of the data subject to PayPal. By selecting this payment option, the data subject agrees to the transfer of personal data required for payment processing.

The personal data transmitted to PayPal is usually first name, last name, address, email address, IP address, telephone number, mobile phone number, or other data necessary for payment processing. The processing of the purchase contract also requires such personal data which are in connection with the respective order.

The transmission of the data is aimed at payment processing and fraud prevention. PayPal may also share the personal data with affiliated companies and service providers or subcontractors to the extent necessary to fulfill its contractual obligations or to process data on behalf of the controller.

The data subject has the possibility to revoke consent for the handling of personal data at any time from PayPal. A revocation shall not have any effect on personal data which must be processed, used, or transmitted in accordance with (contractual) payment processing.

The applicable data protection provisions of PayPal may be retrieved under https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

We offer the possibility to process the payment via the payment service provider Stripe, c/o Legal Process, 510, Townsend St., San Francisco, CA 94103 (Stripe). This corresponds to our legitimate interest in offering an efficient and secure payment method (Art. 6(1)(f) GDPR). In this context, we pass on the following data to Stripe, insofar as this is necessary for contract fulfillment (Art. 6(1)(b) GDPR).

• Name of the cardholder
• Email address
• Customer number
• Order number
• Bank details
• Credit card data
• Expiry date of the credit card
• Verification number of the credit card (CVC)
• Date and time of the transaction
• Transaction amount
• Name of the provider
• Location

The processing of the data specified in this section is neither legally nor contractually required. Without the transmission of your personal data, we cannot process a payment via Stripe.

Stripe takes on a dual role as controller and processor in data processing activities. As a controller, Stripe uses your transmitted data to fulfill regulatory obligations. As a processor, Stripe acts exclusively according to our instructions and has been contractually obligated under Art. 28 GDPR to comply with data protection regulations.

Stripe has implemented compliance measures for international data transfers. These measures are based on the EU Standard Contractual Clauses (SCCs).

Further information about objection and removal options regarding Stripe can be found at: https://stripe.com/privacy-center/legal

Your data will be stored by us until the completion of payment processing. This also includes the period required for processing refunds, claims management, and fraud prevention.

Art. 6(1)(a) GDPR serves as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, the processing is based on Art. 6(1)(b) GDPR. The same applies to processing operations necessary for the implementation of pre-contractual measures. If our company is subject to a legal obligation by which processing of personal data is required, the processing is based on Art. 6(1)(c) GDPR. Processing operations may also be based on Art. 6(1)(f) GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this, if processing is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by the interests, rights, and freedoms of the data subject (Recital 47 Sentence 2 GDPR).

Where the processing of personal data is based on Article 6(1)(f) GDPR, our legitimate interest is the conduct of our business in favor of the well-being of all our employees and our shareholders.

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfillment of the contract or the initiation of a contract.

We clarify that the provision of personal data is partly required by law (e.g., tax regulations) or can also result from contractual provisions (e.g., information on the contractual partner). Sometimes it may be necessary to conclude a contract that the data subject provides us with personal data, which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data when our company signs a contract with him or her. The non-provision of the personal data would have the consequence that the contract with the data subject could not be concluded.

As a responsible company, we do not use automatic decision-making or profiling.

This privacy policy was generated by the privacy policy generator of the DGD Deutsche Gesellschaft für Datenschutz GmbH, acting as External Data Protection Officer Upper Bavaria, in cooperation with the data protection lawyer Christian Solmecke, and supplemented by the RespawnHost.com team with additional relevant points.