Status: 25.12.2025
Provider and Contracting Party:
RespawnHost.com Owner Joshua Gerke Am Sandberg 14 38442 Wolfsburg Germany
E-Mail: [email protected] Web: www.respawnhost.com
(hereinafter referred to as "Provider")
(1) These General Terms and Conditions (GTC) apply to all contracts for the provision of game server hosting services via the Provider's prepaid system concluded between the Provider and the customer (hereinafter referred to as "User").
(2) These GTC apply to both consumers (§ 13 BGB) and entrepreneurs (§ 14 BGB), unless a differentiation is made in the respective clause.
(3) Conflicting or deviating conditions of the User are not recognized by the Provider unless he has expressly agreed to their validity in writing.
(1) The subject matter of the contract is the provision of resources for renting game servers (hereinafter "Services") via a prepaid system.
(2) The Provider operates a credit-based hosting system (prepaid model). Users can purchase credit in Euro, which will be credited to their user account. This credit is used exclusively for the settlement of services offered by the Provider. A payout of the credit is generally excluded, except in the case of an effective revocation of the credit purchase or upon termination of the contractual relationship regarding any remaining balance deposited by the user.
(3) The user may create, configure, start, stop, and delete game servers via their customer account at any time, as long as their credit balance is sufficient to cover the incurred costs.
(4) The billing of the used services takes place in Euros and on a per-second basis. Billing begins with the start of a server and continues until the server is actively stopped or deleted by the User. Merely not using or leaving the game on a running server does not end the billing.
(1) The presentation of the services on the Provider's website does not constitute a legally binding offer, but an invitation to submit an offer (invitatio ad offerendum).
(2) The user contract is concluded by the successful registration of a user account on the Provider's website. The User is obliged to provide truthful and complete information during registration and to update this immediately in the event of changes.
(3) The User is responsible for keeping his access data (especially the password) confidential and is liable for all activities that occur via his user account, insofar as he is responsible for them.
(1) The use of paid services requires a sufficient balance on the user account.
(2) The recharge of the user account takes place via the payment methods specified on the Provider's website. The contract for the repurchase is concluded as soon as the Provider has received the User's payment and credited the credit to the user account.
(3) The prices for the services are shown in Euros and can be viewed on the Provider's website.
(4) If the User's balance falls below the amount required for the continued operation of a server, the Provider is entitled to delete the server after 14 days. The server can be restarted by the User after recharging the balance.
(5) Purchased credit does not expire as long as the user account exists.
(1) The costs incurred for the individual gameserver services are transparently displayed to the user in Euro before ordering or creating a server. Billing is conducted on a per-second basis by deducting from the credit account in accordance with § 2 of these Terms and Conditions.
(2) Price Adjustment
a) The Provider is entitled to change the prices for the services offered with a notice period of six (6) weeks. Such a price adjustment is permissible if the costs incurred for providing the services (e.g., costs for energy, hardware, data center capacities, personnel, or taxes) have demonstrably changed after the conclusion of the contract.
b) The Provider shall notify the user of the price adjustment in text form (e.g., via email or a notification in the user account) at least six (6) weeks before it takes effect.
c) In the event of a price increase, the user has a special right of termination. The user may terminate the contract without notice at the time the price increase takes effect. If the user does not exercise this right and continues to use the services after the announced date of the change, the price adjustment shall be deemed accepted by the user. The Provider will specifically point out this legal consequence in the notification of change.
d) Price adjustments due to a change in the statutory value-added tax (VAT) shall become effective immediately at the time of the change without requiring separate notification or consent, provided that only the tax rate change is passed on.
(1) The user contract is concluded for an indefinite period.
(2) The user may terminate the user agreement at any time without giving reasons by deleting their user account using the designated function in the customer area. Upon deletion of the account, all active services will be terminated and all associated data, including any saved game states, will be deleted. Any remaining balance at the time of contract termination that was deposited by the user against payment will be refunded upon the user's request. Credit that the user received free of charge (e.g., through voucher codes, bonuses, or goodwill) is excluded from such refund.
(3) The right to extraordinary termination for good cause remains unaffected for both parties. A good cause for the Provider exists in particular if the User seriously or repeatedly violates his obligations under § 7 of these GTC.
(1) The User is solely responsible for the content stored, published or transmitted by him on the servers. He undertakes not to misuse the services. In particular, he is prohibited from:
(2) The User indemnifies the Provider against all claims by third parties that they assert due to a violation of the obligations mentioned in Para. 1 by the User. This also includes the reasonable costs of legal defense.
(3) The User is responsible for the regular backup of his data (e.g. game saves, configurations) himself. The Provider does not create backups of user data unless this is shown as a separate service.
(4) The Provider is entitled to temporarily block servers and/or the user account in the event of a justified suspicion of a violation of the obligations under Para. 1.
(1) The Provider endeavors to provide the services as uninterruptedly as possible. However, a specific availability or uninterrupted accessibility is not guaranteed.
(2) In the event of malfunctions of the Provider's technical facilities, the Provider will work immediately to eliminate them within the scope of his technical and operational possibilities. However, the Provider is not responsible for service failures or delays that are outside his sphere of influence (in particular force majeure, fault of third parties, failure of public communication networks).
(3) Necessary operational interruptions for preventive or necessary maintenance work will be announced to the User in good time in advance if possible, e.g. by e-mail or by a notice in the customer area.
(1) The Provider is liable without limitation for damages resulting from injury to life, limb or health that are based on a breach of duty by the Provider, a legal representative or vicarious agent, as well as for damages caused by intent or gross negligence.
(2) In the event of a slightly negligent breach of essential contractual obligations (cardinal obligations), the Provider's liability is limited to the foreseeable damage typical for the contract. Essential contractual obligations are those whose fulfillment makes the proper execution of the contract possible in the first place and on whose compliance the User may regularly rely.
(3) Otherwise, liability of the Provider is excluded.
(4) Liability under the Product Liability Act remains unaffected.
The Provider processes personal data of the User for a specific purpose and in accordance with the statutory provisions (in particular the GDPR and the BDSG). Detailed information on the collection, processing and use of personal data can be found in the Provider's separate privacy policy, which is available on the website.
Consumers generally have a statutory right of withdrawal.
Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day of the conclusion of the contract.
To exercise your right of withdrawal, you must inform us (RespawnHost.com - Owner Joshua Gerke, Am Sandberg 14, 38442 Wolfsburg, Germany, E-Mail: [email protected]) by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
Special Note on the Premature Expiry of the Right of Withdrawal:
Your right of withdrawal expires in the case of a contract for the supply of digital content which is not supplied on a tangible medium (e.g. the purchase of "Coins") if you have expressly consented to our beginning the performance of the contract before the withdrawal period has expired, and you have acknowledged that you lose your right of withdrawal by giving your consent with the start of the execution of the contract.
Model Withdrawal Form
(If you want to withdraw from the contract, please fill out this form and send it back.)
To: RespawnHost.com - Owner Joshua Gerke Am Sandberg 14 38442 Wolfsburg Germany E-Mail: [email protected]
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
Ordered on (*)/received on (*): Name of consumer(s): Address of consumer(s): Signature of consumer(s) (only if notified on paper): Date:
(*) Delete as appropriate.
(1) The law of the Federal Republic of Germany applies to the exclusion of the UN Sales Convention. For consumers, this choice of law only applies insofar as the protection granted by mandatory provisions of the law of the state in which the consumer has his habitual residence is not withdrawn.
(2) If the User is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the User and the Provider is the Provider's registered office.
(3) Should individual provisions of this contract be ineffective or become ineffective, this shall not affect the validity of the remaining provisions.